Transaction Coordinator’s E&O

Error’s & Omission’s insurance (E&O), also referred to as Professional Liability, is a transaction related policy that protects TC’s from issues that arise during and after the close of a transaction.

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Meet the Jensen Team!

We specialize in coverage for TC’s and understand your risks. We are committed to assisting you with excellence so you can focus on your current and future success. We will mitigate your risks and find you the best insurance options available.

Our combined experience of 25+ years in Risk Management, Claims, and Underwriting ensures that you are protected at the lowest cost with the best coverage. We know the exposures in the industry and understand the risks our clients face each day. We have trained thousands of clients nationwide on the importance of insurance and are licensed to offer 23 different lines of coverage.

Why is E&O for TC’s so important?

  • Protects your business - A simple oversight—missing a disclosure, wrong date, incorrect form version—can trigger a demand letter or lawsuit. E&O covers defense costs (often the most expensive part) and, if applicable, settlements/judgments up to your limit.

  • Handles the “gray areas” of professional services - TCs touch many parts of a deal without giving legal advice. Plaintiffs often allege negligence or misrepresentation when a deal goes sideways. E&O is designed for these claims in a way general liability isn’t.

  • Contractual and client expectations - Many brokers, teams, and platforms require independent TCs to show proof of E&O. Having it signals professionalism, makes you easier to hire, and can be a differentiator with agents and consumers.

  • Claims-made coverage realities - E&O is typically “claims-made,” meaning the policy in force when the claim is made responds to the issue, not the policy that was in place when the work was performed. Keeping continuous coverage preserves your retroactive date so past work remains insured. If you pause or exit the business, you can buy a “Tail Policy” (Extended Reporting Period) to cover past work.

  • Defense-first, even when you did nothing wrong - Frivolous or misguided claims still require attorneys. E&O pays for defense counsel and expert witnesses, which can run the cost up fast, especially if damages have to be paid. Defense costs can add up even if the claim is dismissed.

  • Broker’s policy may not fully cover you - If you’re an independent contractor, a broker’s E&O may not extend to your entity, or it may exclude non-licensed services. Your own policy closes that gap and avoids relying on others’ limits.

  • Risk transfer + clean handoffs - Certificates of Insurance, additional insured status (where appropriate), and clear scopes of work help allocate risk properly and reduce disputes among parties (Agent, TC, & the Brokerage).

How is premium calculated?

  • The location of your business

  • Claims history

  • The volume of your business

  • How long you have been in business

  • How many TC’s you have

  • Your requested limits and retention